Privacy Policy

1. Introduction

WORKEASIER ("we," "us," or "our") operates workeasier.cloud and provides digital education products, including video masterclasses and downloadable JSON automation templates. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, create an account, or purchase our products.

We are committed to complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the UK GDPR, and US state privacy laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

2. Data Controller

WORKEASIER is the data controller responsible for your personal data. For privacy-related inquiries or to exercise your rights, contact us at privacy@workeasier.cloud.

3. Information We Collect

We collect the following categories of personal information:

• Email address — collected when you create an account, subscribe, or complete a purchase. We use your email for order fulfillment, account access, transactional communications, and customer support.
• Account credentials — authentication data managed through our identity provider (see Section 5).
• Payment information — processed by our payment provider. We do not store full credit card numbers on our servers.
• Usage data — such as pages visited, video access logs, IP address, browser type, and device information, collected automatically for security, analytics, and service delivery.

We do not knowingly collect personal information from children under 16 (or 13 in the US where applicable). If you believe a child has provided us data, please contact us and we will delete it promptly.

4. How We Use Your Information

We process personal data for the following purposes and legal bases:

• Order fulfillment and account management (contract performance) — delivering digital products, managing subscriptions, and providing access to purchased content.
• Customer support (contract performance / legitimate interests) — responding to inquiries and resolving issues.
• Security and fraud prevention (legitimate interests / legal obligation) — protecting our platform and users.
• Legal compliance (legal obligation) — meeting tax, accounting, and regulatory requirements.
• Consumer-law compliance at checkout (legal obligation) — using your approximate country, derived from your IP address, to show the refund and withdrawal terms that apply where you live, and recording that country and any consent you give at checkout with your order.
• Service improvement (legitimate interests) — analyzing usage to improve our products and website experience.

5. Third-Party Service Providers

We use trusted third-party processors to operate our service. Each provider processes data only as necessary to perform their function:

• Vercel — website hosting and content delivery. Vercel may process IP addresses, request logs, and related technical data. Vercel Privacy Policy
• Supabase — user authentication and account management. Supabase processes email addresses and authentication tokens. Supabase Privacy Policy
• Bunny.net — secure video streaming and delivery of masterclass content. Bunny.net may process IP addresses and viewing metadata. Bunny.net Privacy Policy
• Dodo Payments — payment processing, subscription billing, and tax compliance. Dodo Payments processes payment details, billing address, and transaction records as an independent merchant of record where applicable. Dodo Payments Privacy Policy

We require all processors to maintain appropriate security measures and process data only under our instructions and applicable law.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence, including the United States. Where required by GDPR, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions to protect your data during international transfers.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy. Account and order-related data is kept for the duration of your account plus any period required for legal, tax, or accounting obligations (typically up to 7 years for financial records). You may request deletion of your account data subject to legal retention requirements.

8. Cookies and Similar Technologies

We use essential cookies and local storage to maintain your session, authenticate your account, and deliver our service. We may also use analytics cookies to understand how our site is used. You can control non-essential cookies through your browser settings. Disabling essential cookies may limit your ability to use certain features.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your data, subject to legal exceptions.
• Restriction — request that we limit processing in certain circumstances.
• Data portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests.
• Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior lawful processing.

For California Residents (CCPA/CPRA)

You have the right to know what personal information we collect, request deletion, correct inaccurate information, and opt out of the sale or sharing of personal information. We do not sell or share your personal information for cross-context behavioral advertising. You will not be discriminated against for exercising your privacy rights.

To exercise any of these rights, email privacy@workeasier.cloud. We will respond within 30 days (or as required by applicable law). EU/UK residents may also lodge a complaint with their local supervisory authority.

10. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS), secure authentication, and access controls. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our service after changes constitutes acceptance of the revised policy.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us at privacy@workeasier.cloud.